Feedback: Information in Log Files
Support knowledgebase (fb_loginfo)
Applies to
SuSE Linux: All versions
Situation
You have detected a bug in SuSE Linux and want to submit a bug
description to us along
with some information about what happened on the system at that time.
Background
Both the kernel and numerous system services (the daemons)
periodically log the system status or specific incidents in log files.
These log files make it possible to determine what the system status was
at a particular time or to troubleshoot bugs or malfunctions. Log
files are usually stored in /var/log.
Procedure
We will first list the most relevant log files then describe how to
send these files to us.
-
YaST2 problems
The output of YaST2 since its activation can be found at
/var/log/y2log.
Older logs are also available (numbered) in /var/log.
-
Crashes, file system problems, network problems
In this regard, the kernel messages in
/var/log/messages
will prove particularly interesting.
-
Graphics problems
Several approaches are possible. The exact procedure
is described in the article
"Collecting Information on X11
Problems".
Several log files can be compressed and collected in a single file with
tar cvfz /tmp/logs.tgz /var/log/messages /var/log/y2log
If you cannot e-mail from Linux on the current machine, please copy
the file to a floppy disk with
mcopy /tmp/logs.tgz a:
Now you can also send this file from a different computer or operating system.
Keywords: INFORMATION, DATA, LOGFILES, LOG FILES, FEEDBACK, BUGS, REPORTING
Categories:
Hardware
SDB-fb_loginfo, Copyright SuSE Linux AG, Nürnberg, Germany
- Version: 30. Apr 2002
SuSE Linux AG - Last generated: 13. Mai 2002 by ip (sdb_gen 1.40.0)