Enter the following commands:
hwinfo --network_ctrl > info.txt
hwinfo --isapnp >> info.txt
lspci -v >> info.txt
grep eth /etc/modules.conf >> info.txt
ifconfig >> info.txt
route -n >> info.txt
cat /etc/route.conf >> info.txt
cat /etc/resolv.conf >> info.txt
grep "NET\|IPADD\|IFC\|IP_F" /etc/rc.config >> info.txt
ipchains -Ln >> info.txt
iptables -Ln >> info.txt
In this way you have created the file /tmp/info.txt. If you use a different operating system for e-mails, you can copy this file with the following command on a DOS-formatted floppy disk:
mcopy /tmp/info.txt a:
You can check the floppy disk content through the command:
mdir a:
The file /tmp/info.txt contains the information on your network configuration. Please send the contents of this text file in ASCII format to support@suse.de. Do not use any encoded attachments! Please enclose your registration code. Wait for the confirmation that your e-mail has been received, then call the SuSE Advanced Support Service for system administration support under:
Germany 0190-86 28 07 (EUR 1.86/min) Austria 0900-47 01 17 (EUR 1.80/min) Switzerland 0900-70 07 17 (SFR 3.13/min) Great Britain 0906-66 60 017 (£ 1.50/min) The Netherlands 0900-20 22 167 (EUR 0.70/min) Dutch-speaking Belgium 0903-41 027 (EUR 1.11/min) French-speaking Belgium 0903-41 037 (EUR 1.11/min)