System Crash When Faxing with a Passive AVM Card

Support knowledgebase (ghillie_81avmfaxcrash)
Applies to

SuSE Linux: Version 8.1

Symptom

Your system is equipped with a passive AVM ISDN card and you use the CAPI driver to send or receive faxes. However, the system crashes every time you try to fax. Only two LEDs flash on the keyboard and nothing else works.

Cause

Due to some unfortunate circumstances, SuSE Linux 8.1 contains some drivers with faulty fax functionalities for AVM ISDN cards.

Solution

Install the official SuSE Linux 8.1 kernel update, which not only includes an updated AVM driver, but also additional bug fixes. For further information about how to install this kernel, refer to the article "Official Update Kernel for SuSE Linux 8.1" (http://sdb.suse.de/en/sdb/html/81_update_kernel.html).

It is advisable to install all new updates on your system by means of the YaST Online Update, particularly the updated packages hylafax and capi4hylafax, which are relevant for this subject. Perform the update according to the instructions from your SuSE Linux manual.

These issues exceed the scope of both the free-of-charge installation support and the Advanced Support services.


See also:
o Official Update Kernel for SuSE Linux 8.1

Keywords: FAX, AVM, CRASH, OOPS, ISDN, FLASH, HYLAFAX, FREEZE

Categories: passive Cards (HiSax)

Feedback welcome: Send Mail to ghillie@suse.de (Please give the following subject: SDB-ghillie_81avmfaxcrash)
SDB-ghillie_81avmfaxcrash, Copyright SuSE Linux AG, Nürnberg, Germany - Version: 03. Mar 2003
SuSE Linux AG - Last generated: 26. Jun 2003 by afaber (sdb_gen 1.40.0)