Now enter the following commands:
cat /etc/lilo.conf > info.txt
cat /etc/fstab >> info.txt
fdisk -l >> info.txt
cat /var/log/boot.msg >> info.txt
lilo -v 3 -t >> info.txt 2>>/tmp/info.txt
hwinfo --storage_ctrl >> info.txt
grep -i initrd /etc/rc.config >> info.txt
In this way you have created the file /tmp/info.txt. If you use a different operating system for e-mails, you can copy this file with the following command on a DOS-formatted floppy disk:
mcopy /tmp/info.txt a:
You can check the floppy disk content with the command:
mdir a:
The file /tmp/info.txt contains information our boot configuration. Please send the contents of this text file in ASCII format to support@suse.de. Do not use any encoded attachments! Please enclose your registration code. Wait for the confirmation that your e-mail has been received, then call the SuSE Advanced Support Service for boot and installation difficulties under:
Germany 0190-86 28 00 (EUR 1.86/min) Austria 0900-47 01 10 (EUR 1.80/min) Switzerland 0900-70 07 10 (SFR 3.13/min) Great Britain 0906-66 60 010 (£ 1.50/min) The Netherlands 0900-20 22 160 (EUR 0.70/min) Dutch-speaking Belgium 0903-41 020 (EUR 1.11/min) French-speaking Belgium 0903-41 030 (EUR 1.11/min)